Quoting and sales automation SaaS

Xilo

We started our work with XILO by redesigning their flagship product. XILO Customer Forms is what led us to a long-term collaboration.

Since then, we had improved all their products – Dashboard, Agent intake forms, and marketing website. With new improved products, XILO team raised $2m in a seed round and started their path to product growth.

Contribution

Web App Design
Design System
Usability Testing
Marketing Website Design
Webflow Development

Location

San Diego, CA, USA

Duration

Ongoing (from Apr 2020)

Achievements

300+

Corporate clients

38

Customers from 38 states

Xilo web interface
Xilo mobile interface
Xilo card
Xilo mobile interface
Clients feedback

Jon Corrin
CEO, XILO

I felt like we had an in-house design team the whole time and couldn't have been happier with that.

Client's avatar
Jon Corrin
CEO, XILO
Xilo web interface

Customer Forms

Our approach to Forms stems from key insights gathered through user and market research. Recognizing that insurance quoting isn't a frequent occurrence, we've transformed lengthy forms into a conversational step-by-step flow. This way, users focus on one question at a time, making the entire process more manageable compared to presenting everything on a single page.

Xilo two mobile screens
Xilo mobile interface
Xilo three mobile screens
Xilo functional overview

Usability Testing

Following our initial iteration, we jumped into a round of usability testing for our fresh designs. We formulated hypotheses, devised testing scenarios, crafted hi-fi prototypes using Protopie (one for Desktop and another for Mobile), enlisted users fitting our criteria, and conducted the tests. This process swiftly unveiled some usability glitches that we promptly addressed. Within just a week, we refined our designs and garnered valuable feedback from actual users prior to heading into development.

Xilo mobile interfaceXilo mobile interface
Xilo mobile interface

Design System

To ensure brand consistency across three distinct products and our marketing website, we developed a design system that harmonizes all designs. This design language for XILO guarantees consistency in all upcoming products and features.

200+ components400+ illustrations8px Grid System
Xilo design system

Backoffice System To Create Forms, Workflows And Manage Sales

XILO's growth bottleneck was manual client setup. To address this, we introduced a new form builder and enhanced the dashboard for easy creation of intake forms, workflow automation, and CRM data mapping.

Xilo web interface
Xilo marketing screens
Xilo functional overview

Automation workflows

Our team crafted a workflow builder from scratch, empowering insurance agencies with the essential tools to automate operations, communications, and policy renewals. This was achieved through a process of continuous iterations and prototyping.

Xilo functional overview
Xilo functional overview

Agency performance and analytics

With a primary focus on data and information design, we designed an analytics dashboard that gives users a bird's eye view of their business and ops.

Xilo web interface
Xilo web interface
Xilo mobile interface

Marketing website production

Using Webflow, we designed and developed a marketing website for XILO along with pitch deck designs for seed round investments and other marketing initiatives.

Xilo mobile interface
Xilo cards preview
Xilo cards previewXilo cards preview

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