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On an everyday basis, insurance agents spend their time switching from one tool to another to manage their sales, communicate with their customers, run sales, dig analytics, and much more. InsuredMine is changing this by bringing all these tools together in one platform, tailored specifically for insurance agencies' workflows.
Our goal was to redesign and improve their flagship product, marketing website, and Whitelabel iOS app. To make sure that we were making products better for end-users and solving their real problems, we involved current customers in the process from the day one.
Web App Design
User Research
Design System
iOS App Design
Responsive Web Design
Marketing Website Design
Richardson, TX, USA
Sep 2020 — Apr 2021
Excited’s services were met with high praiseand appreciation. They have a deep understanding when it comes to design thinking.
To enable users to seamlessly communicate with prospects and clients through both Email and Text messages within a single communication stream, we crafted an experience where both channels can be utilized in one marketing campaign or automation. It may sound complicated, but it works effortlessly!
Each premium user receives a white-label mobile app, empowering their customers to manage policies, obtain quotes, communicate with agents, and report incidents. We underwent a complete redesign, ensuring a cohesive brand identity and providing agents with a tool to engage with their customers on a whole new level.
Maintaining consistency across three products and a marketing website with a shared brand identity is undoubtedly challenging. However, the presence of a robust design system and comprehensive documentation makes the task much more manageable.
The final touchpoint for digital communication with InsuredMine is its marketing website. We embarked on a complete redesign, establishing a new value proposition and refining market positioning from the ground up.