Professional marketplace UI and UXdesign service

Marketplace design
UX/UI design
Seller & buyer flows
Web app design
Mobile app design
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Marketplace design services

Marketplace platform UX

We design user experiences tailored to multi-sided platforms, ensuring buyers and sellers can navigate, list items, compare options, and complete transactions without friction. Our focus is on clarity, intuitive flows, and predictable interactions that support fast decision-making.

Marketplace app UI

Whether your product is mobile-first or supports both iOS and Android, we craft interface designs that feel effortless to use. Clear layouts, accessible controls, and smooth visual hierarchy help users browse, filter, and purchase with minimal cognitive load.

We're more than just order takers. We immerse ourselves in your product to help create something users love.

This has been our philosophy from day one — and here are some of the results we’re proud to stand behind.

100+

Completed projects

30+

Awards collected

6

Years in the business

15M+

total users our design impacts

20 countries represented by our clients

USA

Canada

UK

Germany

Sweden

Norway

Switzerland

Kuwait

Australia

Italy

Romania

Ukraine

New Zealand

Egypt

UAE

The Netherlands

Saudi Arabia

Finland

Bahrain

Singapore

Marketplace app & web design

Mobile app design

We design mobile experiences that are fast, intuitive, and optimized for on-the-go usage. From gesture-based interactions to compact layouts, we ensure that browsing, messaging, ordering, and managing listings feel natural on smaller screens.

UI design for web platforms

For web marketplaces, we build scalable interfaces that support richer interactions — advanced filtering, comparison features, dashboards, and admin tools. Each layout is crafted for clarity, discoverability, and high conversion.

Responsive interface design

Every marketplace must work effortlessly across devices. We design responsive layouts that maintain usability and visual consistency on mobile, tablet, and desktop. This ensures that users can switch devices without losing context or functionality.

Ready to start your project? Let’s make your website stand out.
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Case Study
Jon Corrin
CEO, XILO

I felt like we had an in-house design team the whole time and couldn't have been happier with that.

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Jon Corrin
CEO, XILO
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Chris Were
CEO, Verida

I am continually impressed with the quality, communication, and value they consistently provide.”

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Chris Were
CEO, Verida
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Case Study
Kevin Cosgrave
Product Manager, ClubReady

Excited is on top of their game 100%. They are a stand-out design firm.”

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Kevin Cosgrave
Product Manager, ClubReady
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Michael Upton
CEO & Founder at Ravel

I’m thrilled with everything they’ve done. They put out a very high-quality product.

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Michael Upton
CEO & Founder at Ravel
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Emad Kooheji
CEO at Doobi

Their team was constantly challenging themselves and my team to arrive at the best solution. They took full responsibility for the project, and every credit for its resulting success belongs to them.

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Emad Kooheji
CEO at Doobi
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Alex Zaltsman
Founder & CEO

Excited's ability to understand our business model is impressive. They get our business, which is exactly what we need. The quality of their work has exceeded our expectations.

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Alex Zaltsman
Founder & CEO
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Ryan Kris
COO, Verida

Excited has remarkable designers, which allows them to produce exemplary work. We consider them a trusted partner because they’re very reliable.

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Ryan Kris
COO, Verida
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Raution Jaiswal
CEO, InsuredMine

Excited’s services were met with high praise and appreciation. They have a deep understanding when it comes to design thinking.

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Raution Jaiswal
CEO, InsuredMine
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Barima Kwarteng
CEO, Timeero

The team is responsive, proactive, and on top of the ball. Excited is a competent vendor that delivers exceptional results.

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Barima Kwarteng
CEO, Timeero
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Neil Daniels
Co-Founder, The Streamable

Despite the time zone difference, Excited establishes seamless communication with the client. The team is accommodating, understanding, and creative.

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Neil Daniels
Co-Founder, The Streamable
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Dave O'Rourke
CEO, Audzilla

They are incredible to work with from both a communication and a creative standpoint.

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Dave O'Rourke
CEO, Audzilla
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Fadi Ghaly
Founder, Countd

We’re very happy with Excited’s work. We gave them our business vision and they knew how to execute it in a well-designed user experience.

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Fadi Ghaly
Founder, Countd
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Cordell Cox
Director of Marketing, Versured

Excited’s high-quality work exceeded expectations, as did their ability to communicate clearly and meet — if not outpace — time estimates.

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Cordell Cox
Director of Marketing, Versured
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Douglas LaPointe
VP Product

We’re impressed with Excited’s creativity in coming up with easy-to-follow, intuitive, and efficient designs. I’m 100% satisfied with their work, and they’ve exceeded expectations.

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Douglas LaPointe
VP Product
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Mubarak Muaz
CEO at Aceplace

Excited brought passion and expertise to the project that resulted in the delivery of a compelling UI/UX design of the web and mobile online platform. The team was professional, communicated well, and always delivered on time.

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Mubarak Muaz
CEO at Aceplace
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Amir Fattal
Founder & Managing Director at Geisted

I'm happy with Excited's work. The quality of their people has been very impressive.

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Amir Fattal
Founder & Managing Director at Geisted
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Ahmed Mahmood
CEO, Doctori

We have been working with Excited for a while now, and the service is unmatched when it comes to speed, efficiency, and execution.

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Ahmed Mahmood
CEO, Doctori
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Osama Abdelmoghni
Founder at Akalat

Excited's creativity in designing easy-to-follow, intuitive, and efficient layouts is truly impressive. Their work has exceeded my expectations!

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Osama Abdelmoghni
Founder at Akalat
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Remko Allertz
CEO & Founder at Inhuren

Excited delivered a clean, modern design with unique illustrations that perfectly reflect our brand.

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Remko Allertz
CEO & Founder at Inhuren
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Patrick Sharpe
Co-Founder & Chief Product Officer

Their teamwork skills and ability to do everything in-house is impressive.

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Patrick Sharpe
Co-Founder & Chief Product Officer
Clients feedback

Marketplace projects we designed

geisted web + mobile interface
Geisted
NFT label and marketplace
NFT
Metaverse
Marketplace
Responsive website
Crypto
View case study
Inhuren
Freelancer marketplace
Web App
Marketplace Design
Website Design
Brand Illustrations
View case study

Explore our portfolio

See all projects
See all projects

Our marketplace design process

UX research & user experience mapping

We begin by understanding how different user groups interact with the marketplace. Through interviews, behavioral analysis, and journey mapping, we uncover pain points, motivations, and moments of friction. This research guides all design decisions and ensures the product is built around real user needs.

Prototype & user flow validation

Before committing to visuals, we create interactive prototypes that simulate key flows — onboarding, listing creation, search, checkout, and role-specific actions. These prototypes help validate the logic, identify friction, and confirm that users can complete tasks without confusion.

Design solutions for complex interactions

Marketplaces often include multi-step flows, multi-role permissions, and interdependent features. We break these down into clear, predictable interactions. Our team refines navigation, information hierarchy, and micro-interactions to ensure the experience feels seamless even when the logic behind it is complex.

Building a high-conversion marketplace

Design service workflows

We create clear, step-by-step workflows that guide users through essential actions such as listing items, searching, comparing, booking, or purchasing. Each flow is optimized to reduce unnecessary steps, support quick decisions, and keep users moving toward conversion.

Reducing friction through better UX

Friction directly impacts marketplace performance. We address this by simplifying forms, improving navigation, clarifying CTAs, and removing blockers that slow users down. The result is a smoother experience that increases completion rates and reduces drop-offs across critical journeys.

UI design services for trust & clarity

Trust is a major driver of successful marketplaces. We design clear layouts, transparent information structures, and visual indicators that help users feel confident in every interaction. From seller ratings to transaction details, every component reinforces reliability and credibility.

Prototype tools & design systems

Reusable components speed up design and ensure consistency across the entire product. We build scalable design systems and leverage modern prototyping tools, enabling faster collaboration, easier iteration, and a unified experience across web and mobile.

Design tools for fast iteration

Marketplaces evolve quickly, and the design must keep up. Our workflow supports rapid experimentation and quick updates — allowing us to test new ideas, refine user flows, and adjust the interface based on insights without slowing down development.

UX & UI standards for marketplace apps

We apply established marketplace design standards to ensure predictable, user-friendly interactions. From search and filtering patterns to listing layouts and checkout flows, each element follows best practices that improve usability and boost overall performance.

Key advantages

Why investing in marketplace UX design drives growth and product success

Better user experience = higher retention

A smooth, intuitive marketplace keeps users engaged. When buyers find items quickly and sellers manage listings easily, the whole ecosystem works better. Strong UX boosts repeat usage, loyalty, and lowers re-acquisition costs.

Scalable UI for growing digital products

As marketplaces grow, new roles and features appear. A scalable UI system keeps components consistent, flows intuitive, and new functionality seamless—helping your product expand without clutter or confusion.

Data-backed UX design decisions

Analytics and usability insights reveal user struggles, drop-offs, and conversion drivers. A data-driven approach ensures the product evolves in the right direction and delivers measurable impact.

FAQ: marketplace design services

Can you help with early-stage or MVP marketplace projects?
What makes your marketplace design services unique?
Do you also design marketplace apps?
How do you validate if the design is effective?
What is your approach to creating intuitive marketplace interfaces?
How do you ensure the marketplace works smoothly for all user types?
What makes an online marketplace successful?
How do you understand what users really need?
Do you design for mobile devices as well as desktop?
What does your design team look like?

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Multi industry expertise in our blog

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Turn UX into your marketplace's competitive advantage

Tell us about your idea — our team will get back to you and plan the next steps.

Contact us
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Book a call
Book a call

Awards and recognition

Organization
Award
Project
Year
Awwwards
Award

Honorable Mention

Project

Artificial Societies

Year

2025

CSS Design Award
Award

Special Kudos

Project

Artificial Societies

Year

2025

CSS Winner
Award

Star

Project

Artificial Societies

Year

2025

Awwwards
Award

Honorable Mention

Project

Grassfeld

Year

2025

CSS Winner
Award

Star

Project

Grassfeld

Year

2025

CSS Nectar
Award

Website of the day

Project

Grassfeld

Year

2025

CSS Design Award
Award

Special Kudos

Project

Grassfeld

Year

2025

CSS Design Award
Award

Special Kudos

Project

Website Redesign

Year

2024

iF Award
Award

UI; Digital media interfaces

Project

iBilly

Year

2024

The Webby Nominee
Award

Best visual design — aesthetics

Project

iBilly

Year

2024

The Webby Nominee
Award

Productivity collaboration software

Project

iBilly

Year

2024

The Webby Honoree
Award

Best visual design — function apps & software

Project

iBilly

Year

2024

The Lovie Award
Award

Financial Services & Banking

Project

iBilly

Year

2023

The Lovie Award
Award

Best User Experience

Project

iBilly

Year

2023

Awwwards
Award

Honors in recognition

Project

Verida

Year

2023

w3
Award

Honors

Project

Verida

Year

2023

Red Dot Awards
Award

Mobile User Interface

Project

Verida

Year

2022

w3
Award

Best Product Redesign

Project

Doctori

Year

2022

w3
Award

Best Product Design

Project

Count'd

Year

2022

Red Dot Awards
Award

Interface Design

Project

Count'd

Year

2021

CSS Design Award
Award

Special Kudos

Project

Excited website redesign

Year

2021

CSS Design Award
Award

Best Ul Design

Project

Excited website redesign

Year

2021

CSS Design Award
Award

Best UX Design

Project

Excited website redesign

Year

2021

CSS Design Award
Award

Best Innovation

Project

Excited website redesign

Year

2021

Red Dot Awards
Award

Corporate Design Relaunch

Project

Excited website redesign

Year

2020

Red Dot Awards
Award

Brand Design

Project

Excited website redesign

Year

2020

CSS Design Award
Award

Special Kudos

Project

Excited website redesign

Year

2020

CSS Design Award
Award

Best Ul Design

Project

Excited website redesign

Year

2020

CSS Design Award
Award

Best UX Design

Project

Excited website redesign

Year

2020

CSS Design Award
Award

Best Innovation

Project

Excited website redesign

Year

2020

Awwwards
Award

Honors in recognition

Project

Excited website redesign

Year

2019

Industry Rankings
MVP
User Interviews
UX Strategy
Product design
Motion Design
Branding
Metrics
SaaS
PLG