Different products face unique challenges, so our UX audits adapt to each platform, user, and goal. Here’s how we tailor the process.
We evaluate how users navigate your site, interact with content, and move through key conversion paths. This audit focuses on reducing friction, improving accessibility, and ensuring the interface supports your business goals at every step.
Our mobile audits analyze in-app journeys, gestures, and usability patterns across devices. We identify what slows users down or causes drop-offs, and provide clear recommendations to make your app intuitive, fast, and easy to love.
For SaaS products and dashboards, clarity and efficiency are everything. We assess user flows, data visualization, and information hierarchy to create cleaner experiences that boost retention, reduce churn, and simplify complex user interactions.
Visual harmony strengthens trust and usability. This audit reviews typography, colors, spacing, and component usage to ensure your interface feels cohesive across screens, and fully aligned with your brand identity and design system.
This has been our philosophy from day one — and here are some of the results we’re proud to stand behind.
100+
Completed projects
30+
Awards collected
7
Years in the business
15M+
total users our design impacts
USA
Canada
UK
Germany
Sweden
Norway
Switzerland
Kuwait
Australia
Italy
Romania
Ukraine
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New Zealand
Egypt
UAE
The Netherlands
Saudi Arabia
Finland
Bahrain
Singapore
A UX audit is a comprehensive review of your digital product’s usability and performance. It highlights friction points, accessibility gaps, and missed opportunities. By seeing your interface through real user behavior, you gain a data-backed plan to boost satisfaction and engagement.
Run a UX audit when metrics start slipping, before a redesign, or to align with new user expectations. It’s the fastest way to identify what holds your product back, and a vital step in keeping your experience seamless and competitive.
We don’t just find problems, we design solutions. Our audit combines UX research, usability testing, and visual design expertise to deliver practical, prioritized recommendations. Every insight we provide is backed by data and aimed at creating measurable impact.
Every Excited UX audit follows a structured, data-driven process that turns complex research into clear, actionable results. Here’s how we uncover what your product really needs.
We start with analytics, session recordings, and user feedback to reveal where users struggle or drop off. This data forms the foundation for identifying friction, usability issues, and areas for improvement.
Next, we observe real interactions and compare your interface against proven UX principles. This helps us spot hidden usability gaps and prioritize fixes that will deliver the biggest impact on user satisfaction.
We evaluate how intuitive your navigation and content structure feel to users. Our goal is to simplify decision-making, reduce cognitive load, and ensure every journey flows logically from start to finish.
From color contrast to touch targets, we assess visual and functional accessibility across devices. A well-designed interface must be usable by everyone — and compliant with modern accessibility standards.
Finally, we compile all findings into a clear audit report. Each recommendation is ranked by business impact and effort, so your team knows exactly where to start and how to measure progress.
Our UX audits go beyond insights — they provide a clear action plan to help your team make smarter design decisions that boost user experience and performance.
You’ll receive a structured report outlining usability issues, conversion barriers, and design inconsistencies — each paired with suggested fixes. No vague summaries, only clear findings supported by real user behavior.
All conclusions are based on analytics, research, and user feedback. We translate complex data into practical insights your product team can apply immediately, ensuring every change has measurable impact.
We go beyond identifying problems — we show what to do next. Our report includes design and UX recommendations aligned with your roadmap, helping you turn audit results into tangible design improvements.
Finally, we deliver a prioritized action plan that connects design improvements to business metrics. It gives you a clear path to optimize usability, streamline the experience, and drive sustainable growth.
I felt like we had an in-house design team the whole time and couldn't have been happier with that.
I am continually impressed with the quality, communication, and value they consistently provide.”
Excited is on top of their game 100%. They are a stand-out design firm.”
I’m thrilled with everything they’ve done. They put out a very high-quality product.
Their team was constantly challenging themselves and my team to arrive at the best solution. They took full responsibility for the project, and every credit for its resulting success belongs to them.
Excited's ability to understand our business model is impressive. They get our business, which is exactly what we need. The quality of their work has exceeded our expectations.
Excited has remarkable designers, which allows them to produce exemplary work. We consider them a trusted partner because they’re very reliable.
Excited’s services were met with high praise and appreciation. They have a deep understanding when it comes to design thinking.
The team is responsive, proactive, and on top of the ball. Excited is a competent vendor that delivers exceptional results.
Despite the time zone difference, Excited establishes seamless communication with the client. The team is accommodating, understanding, and creative.
They are incredible to work with from both a communication and a creative standpoint.
We’re very happy with Excited’s work. We gave them our business vision and they knew how to execute it in a well-designed user experience.
Excited’s high-quality work exceeded expectations, as did their ability to communicate clearly and meet — if not outpace — time estimates.
We’re impressed with Excited’s creativity in coming up with easy-to-follow, intuitive, and efficient designs. I’m 100% satisfied with their work, and they’ve exceeded expectations.
Excited brought passion and expertise to the project that resulted in the delivery of a compelling UI/UX design of the web and mobile online platform. The team was professional, communicated well, and always delivered on time.
I'm happy with Excited's work. The quality of their people has been very impressive.
We have been working with Excited for a while now, and the service is unmatched when it comes to speed, efficiency, and execution.
Excited's creativity in designing easy-to-follow, intuitive, and efficient layouts is truly impressive. Their work has exceeded my expectations!
Excited delivered a clean, modern design with unique illustrations that perfectly reflect our brand.
Their teamwork skills and ability to do everything in-house is impressive.
Xilo is a SaaS platform that automates sales and insurance quoting for agencies across the United States.
Corporate clients
Corporate clients
ClubReady is a fitness SaaS platform for managing bookings and studio operations.
Robust and unified
design language
New level of customer experience
In UX audits, experience and precision matter. We combine design expertise, data insight, and a human-centered approach to help products perform and stand out.
We believe great collaboration starts with clarity. Every step of our audit, from research to reporting, is transparent, with defined milestones, timelines, and outcomes your team can immediately act on.
We bring products to a whole new level. The industry-defining awards below are proof.
Honorable Mention
Artificial Societies
2025
Special Kudos
Artificial Societies
2025
Star
Artificial Societies
2025
Honorable Mention
Grassfeld
2025
Star
Grassfeld
2025
Website of the day
Grassfeld
2025
Special Kudos
Grassfeld
2025
Special Kudos
Website Redesign
2024
UI; Digital media interfaces
iBilly
2024
Best visual design — aesthetics
iBilly
2024
Productivity collaboration software
iBilly
2024
Best visual design — function apps & software
iBilly
2024
Financial Services & Banking
iBilly
2023
Best User Experience
iBilly
2023
Honors in recognition
Verida
2023
Honors
Verida
2023
Mobile User Interface
Verida
2022
Best Product Redesign
Doctori
2022
Best Product Design
Count'd
2022
Interface Design
Count'd
2021
Special Kudos
Excited website redesign
2021
Best Ul Design
Excited website redesign
2021
Best UX Design
Excited website redesign
2021
Best Innovation
Excited website redesign
2021
Corporate Design Relaunch
Excited website redesign
2020
Brand Design
Excited website redesign
2020
Special Kudos
Excited website redesign
2020
Best Ul Design
Excited website redesign
2020
Best UX Design
Excited website redesign
2020
Best Innovation
Excited website redesign
2020
Honors in recognition
Excited website redesign
2019
