Work with a leading UX consulting agency

UX strategy
Product UX
Research & insights
UX optimization
Experience design
Conversion strategy

Types of UX consulting we offer

Each product stage needs a different approach. We tailor our UX consulting services to match your business goals, product complexity, and user needs.

Product UX consulting

We evaluate your product’s experience end to end — from usability to engagement. Our goal is to help your team create interfaces that are intuitive, efficient, and aligned with your brand.

UX design for startupsand MVPs

For early-stage teams, we turn ideas into user-validated prototypes. You’ll get a clear product vision, faster testing cycles, and a design direction that supports future scaling.

UX strategy for established products

We help mature products evolve without losing focus. Through UX audits, research, and design alignment, we guide teams toward better retention, smoother flows, and consistent user satisfaction.

UX research and testing consulting

Our experts plan and run research sessions, usability tests, and interviews. We extract actionable insights that make every product decision evidence-based, not assumption-driven.

Enterprise UX consulting

For large-scale systems, we improve usability, accessibility, and workflow efficiency across departments. The result — a unified digital experience that saves time and reduces friction company-wide.

We're more than just order takers. We immerse ourselves in your product to help create something users love.

This has been our philosophy from day one — and here are some of the results we’re proud to stand behind.

100+

Completed projects

30+

Awards collected

7

Years in the business

15M+

total users our design impacts

20 countries represented by our clients

USA

Canada

UK

Germany

Sweden

Norway

Switzerland

Kuwait

Australia

Italy

Romania

Ukraine

New Zealand

Egypt

UAE

The Netherlands

Saudi Arabia

Finland

Bahrain

Singapore

UX consulting services that drive product growth

UX consulting helps you improve your product’s user experience. We use research, data, and design strategy to find issues, increase conversion, and guide better decisions.

What UX сonsulting is and why It matters

UX consulting aligns user needs with business goals. It helps you identify what holds your product back and create a clear plan for improvement — turning insights into a better experience and measurable results.

When to hire UX consultants

Bring in UX experts when metrics stagnate, users churn, or you’re planning a redesign. A UX consultant provides clarity, direction, and data-backed solutions that help your product grow sustainably.

Our UX consulting process

Our UX consulting process combines research, strategy, and iteration to uncover insights that guide design improvements and informed decisions.

UX research and discovery

We begin with in-depth research — analyzing analytics, user behavior, and business goals. This phase reveals what users need and where your product falls short.

User journey and experience mapping

We visualize how people interact with your product, identifying friction and opportunities across their journey. The result is a clear map of what needs to change — and why.

Navigation and information architecture review

We evaluate how intuitive your navigation and content structure feel to users. Our goal is to simplify decision-making, reduce cognitive load, and ensure every journey flows logically from start to finish.

UX strategy and product positioning

Next, we define the strategy that connects design decisions with business outcomes. Our consultants help you prioritize improvements that have the biggest user and revenue impact.

Data-driven UX design decisions

Every recommendation we make is grounded in data, usability testing, and industry best practices. We translate insights into practical design actions your team can implement immediately.

Continuous optimization and testing

UX isn’t a one-time task. We help you test, learn, and refine continuously — keeping your product aligned with user expectations and market trends.

What you get from UX consulting

Our consulting deliverables go beyond advice — they give your team clarity, direction, and a clear plan for measurable UX improvements.

Expert evaluation of your current user experience

We assess your product’s usability, accessibility, and performance through the lens of both data and design expertise. You’ll know exactly what works, what doesn’t, and why.

Actionable UX insights and growth opportunities

Every insight we share comes with a recommended next step. We highlight high-impact improvements that help you boost satisfaction, retention, and conversion.

Recommendations for design and product teams

Your team receives structured guidance, from prioritization frameworks to UX best practices, so improvements can be implemented quickly and confidently.

Scalable roadmap for continuous UX improvement

We provide a long-term action plan that connects UX decisions to business outcomes. It ensures your product keeps evolving with user needs and market expectations.

Jon Corrin
CEO, XILO

I felt like we had an in-house design team the whole time and couldn't have been happier with that.

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Jon Corrin
CEO, XILO
Chris Were
CEO, Verida

I am continually impressed with the quality, communication, and value they consistently provide.”

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Chris Were
CEO, Verida
Kevin Cosgrave
Product Manager, ClubReady

Excited is on top of their game 100%. They are a stand-out design firm.”

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Kevin Cosgrave
Product Manager, ClubReady
Michael Upton
CEO & Founder at Ravel

I’m thrilled with everything they’ve done. They put out a very high-quality product.

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Michael Upton
CEO & Founder at Ravel
Emad Kooheji
CEO at Doobi

Their team was constantly challenging themselves and my team to arrive at the best solution. They took full responsibility for the project, and every credit for its resulting success belongs to them.

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Emad Kooheji
CEO at Doobi
Alex Zaltsman
Founder & CEO

Excited's ability to understand our business model is impressive. They get our business, which is exactly what we need. The quality of their work has exceeded our expectations.

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Alex Zaltsman
Founder & CEO
Ryan Kris
COO, Verida

Excited has remarkable designers, which allows them to produce exemplary work. We consider them a trusted partner because they’re very reliable.

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Ryan Kris
COO, Verida
Raution Jaiswal
CEO, InsuredMine

Excited’s services were met with high praise and appreciation. They have a deep understanding when it comes to design thinking.

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Raution Jaiswal
CEO, InsuredMine
Barima Kwarteng
CEO, Timeero

The team is responsive, proactive, and on top of the ball. Excited is a competent vendor that delivers exceptional results.

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Barima Kwarteng
CEO, Timeero
Neil Daniels
Co-Founder, The Streamable

Despite the time zone difference, Excited establishes seamless communication with the client. The team is accommodating, understanding, and creative.

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Neil Daniels
Co-Founder, The Streamable
Dave O'Rourke
CEO, Audzilla

They are incredible to work with from both a communication and a creative standpoint.

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Dave O'Rourke
CEO, Audzilla
Fadi Ghaly
Founder, Countd

We’re very happy with Excited’s work. We gave them our business vision and they knew how to execute it in a well-designed user experience.

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Fadi Ghaly
Founder, Countd
Cordell Cox
Director of Marketing, Versured

Excited’s high-quality work exceeded expectations, as did their ability to communicate clearly and meet — if not outpace — time estimates.

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Cordell Cox
Director of Marketing, Versured
Douglas LaPointe
VP Product

We’re impressed with Excited’s creativity in coming up with easy-to-follow, intuitive, and efficient designs. I’m 100% satisfied with their work, and they’ve exceeded expectations.

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Douglas LaPointe
VP Product
Mubarak Muaz
CEO at Aceplace

Excited brought passion and expertise to the project that resulted in the delivery of a compelling UI/UX design of the web and mobile online platform. The team was professional, communicated well, and always delivered on time.

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Mubarak Muaz
CEO at Aceplace
Amir Fattal
Founder & Managing Director at Geisted

I'm happy with Excited's work. The quality of their people has been very impressive.

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Amir Fattal
Founder & Managing Director at Geisted
Ahmed Mahmood
CEO, Doctori

We have been working with Excited for a while now, and the service is unmatched when it comes to speed, efficiency, and execution.

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Ahmed Mahmood
CEO, Doctori
Osama Abdelmoghni
Founder at Akalat

Excited's creativity in designing easy-to-follow, intuitive, and efficient layouts is truly impressive. Their work has exceeded my expectations!

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Osama Abdelmoghni
Founder at Akalat
Remko Allertz
CEO & Founder at Inhuren

Excited delivered a clean, modern design with unique illustrations that perfectly reflect our brand.

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Remko Allertz
CEO & Founder at Inhuren
Patrick Sharpe
Co-Founder & Chief Product Officer

Their teamwork skills and ability to do everything in-house is impressive.

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Patrick Sharpe
Co-Founder & Chief Product Officer
Clients feedback
UX consulting in action

Strategic UX consulting that drives engagement and business growth.

Xilo

Xilo is a SaaS platform that automates sales and insurance quoting for agencies across the United States.

UX deliverables
  • Usability testing
  • UX research
  • Information architecture
  • Wireframing
Achievements

$14m

Corporate clients

300+

Corporate clients

Verida

Verida is a blockchain platform for managing data, identity, and crypto
in one app.

UX deliverables
  • UX research
  • Information architecture
  • User journey
  • Userflow
Achievements

$50m

Valuation

Mobile user interface

ClubReady

ClubReady is a fitness SaaS platform for managing bookings and studio operations.

UX deliverables
  • UX audit
  • User research
  • Market research
  • Usability testing
Achievements

Robust and unified
design language

New level of customer experience

Explore our portfolio

Best practices in UX consulting

UX consulting delivers value when insights drive action and lasting improvements.

Applying UX insights

We don’t just hand over a report — we guide your team on how to use it. Every recommendation is supported by rationale, design examples, and measurable goals to make implementation effortless.

Solving common UX challenges

Whether it’s confusing navigation, inconsistent UI, or weak onboarding, our consultants pinpoint the root cause and provide clear solutions. We help teams fix issues fast while improving the overall experience.

Aligning UX and business goals

UX only succeeds when it supports business growth. We align every design decision with measurable objectives — from conversion to retention — ensuring user satisfaction drives tangible results.

Why choose excited for UX consulting

We bring together experience, strategy, and creativity to help teams design products users love and businesses can scale confidently.

Top UX consultants
Excited is ranked among the Top 5 UX agencies worldwide by Clutch and honored with Red Dot, Lovie, and iF Awards — recognition that reflects our consistent impact and quality.
Rated by 52 clients on
5.0
Awards collected
30+
Expert UX team
Our consultants bring years of experience in product design, UX research, and usability testing. We’ve helped startups and global brands improve retention, engagement, and conversion through thoughtful UX strategy.

Collaborative process and transparent communication

We see consulting as a partnership. You’ll always know what’s next, why we recommend it, and how it impacts your product.

Not sure what you need? Let’s talk.

Awards and recognition

We bring products to a whole new level. The industry-defining awards below are proof.

Among the top 5 agencies worldwide
x3 Webby
x2 Lovie
x1 IF
x4 Red dot
x4 Awwwards
x2 W3
x11 CSS design awards

FAQ

Why choose Excited for UX consulting?
How does the UX consulting process work?
What deliverables will I get from a UX consulting project?
How does UX consulting differ from UX design?
What does a UX consultant actually do?
What is UX consulting and how does it help my product?
When should I hire a UX consulting firm?

More design services

Awards and recognition

Award
Project
Year
Awwwards
Award

Honorable Mention

Project

Artificial Societies

Year

2025

CSS Design Award
Award

Special Kudos

Project

Artificial Societies

Year

2025

CSS Winner
Award

Star

Project

Artificial Societies

Year

2025

Awwwards
Award

Honorable Mention

Project

Grassfeld

Year

2025

CSS Winner
Award

Star

Project

Grassfeld

Year

2025

CSS Nectar
Award

Website of the day

Project

Grassfeld

Year

2025

CSS Design Award
Award

Special Kudos

Project

Grassfeld

Year

2025

CSS Design Award
Award

Special Kudos

Project

Website Redesign

Year

2024

iF Award
Award

UI; Digital media interfaces

Project

iBilly

Year

2024

The Webby Nominee
Award

Best visual design — aesthetics

Project

iBilly

Year

2024

The Webby Nominee
Award

Productivity collaboration software

Project

iBilly

Year

2024

The Webby Honoree
Award

Best visual design — function apps & software

Project

iBilly

Year

2024

The Lovie Award
Award

Financial Services & Banking

Project

iBilly

Year

2023

The Lovie Award
Award

Best User Experience

Project

iBilly

Year

2023

Awwwards
Award

Honors in recognition

Project

Verida

Year

2023

w3
Award

Honors

Project

Verida

Year

2023

Red Dot Awards
Award

Mobile User Interface

Project

Verida

Year

2022

w3
Award

Best Product Redesign

Project

Doctori

Year

2022

w3
Award

Best Product Design

Project

Count'd

Year

2022

Red Dot Awards
Award

Interface Design

Project

Count'd

Year

2021

CSS Design Award
Award

Special Kudos

Project

Excited website redesign

Year

2021

CSS Design Award
Award

Best Ul Design

Project

Excited website redesign

Year

2021

CSS Design Award
Award

Best UX Design

Project

Excited website redesign

Year

2021

CSS Design Award
Award

Best Innovation

Project

Excited website redesign

Year

2021

Red Dot Awards
Award

Corporate Design Relaunch

Project

Excited website redesign

Year

2020

Red Dot Awards
Award

Brand Design

Project

Excited website redesign

Year

2020

CSS Design Award
Award

Special Kudos

Project

Excited website redesign

Year

2020

CSS Design Award
Award

Best Ul Design

Project

Excited website redesign

Year

2020

CSS Design Award
Award

Best UX Design

Project

Excited website redesign

Year

2020

CSS Design Award
Award

Best Innovation

Project

Excited website redesign

Year

2020

Awwwards
Award

Honors in recognition

Project

Excited website redesign

Year

2019